Privacy Policy
Sparnext values your privacy and is committed to safeguarding your personal data in accordance with relevant data protection legislation, including the UK GDPR and other applicable regulations in your jurisdiction. This document sets out what information we gather, the purposes behind collection, and what options are available to you.
Information We Gather
We collect the following types of personal information:
• Your name, postal address, email address, and telephone number
• Details of your purchases and any communications with our support team
• Payment information, which is processed through secure third-party payment providers only — we do not retain or access your complete card details
• Technical data including your device identifier, IP address, and site interaction patterns
Why We Use Your Information
We use the data you provide to:
• Complete your purchase and arrange delivery along with order status notifications
• Deliver customer service assistance and manage product exchanges or refund requests
• Enhance and develop our website, merchandise, and offerings
• Send promotional materials where you have provided your agreement (you may opt out at any stage)
• Detect and stop fraudulent activity and meet legal and regulatory obligations
Lawful Grounds for Processing
Your data is processed under the following circumstances: performance of our agreement with you (delivering what you ordered), pursuit of our legitimate business interests (enhancing and protecting our operation), where you have expressly agreed to it (for promotional purposes), or where law mandates it.
How Long We Keep Your Data
Personal information is retained only for the duration necessary to accomplish the stated objectives, which generally aligns with the period your account and transaction records must be maintained for financial, auditing, and statutory compliance purposes.
Your Choices and Rights
You are entitled to:
• Receive a copy of the personal information held about you
• Ask that inaccurate or unwanted data be corrected or removed
• Restrict or object to particular forms of data use
• Revoke any consent you have granted at any time
• Lodge a complaint with the applicable data protection regulator
To make use of these entitlements, please reach out to contact@sparnext.com — we aim to respond to all requests within a 30-day window.
Cookies and Tracking
Our website employs cookies to maintain core functionality, track website performance, and personalise your visits. You have the option to adjust your browser's cookie controls; however, turning off certain cookies may impact website performance.
Who We Share Your Data With
Your personal information is disclosed solely to our approved partners — including Shopify (our e-commerce platform), payment processing companies, traffic analysis tools, and logistics providers — and only where necessary to operate our business and fulfill your purchase. We do not buy, sell, or lease your personal data to third parties.
How We Protect Your Data
We employ industry-standard encryption protocols (SSL), protected data systems, and access limitations to ensure your information stays secure.
Protection of Minors
Our services are intended for users aged 16 and above. We do not intentionally collect personal data from individuals under this age.
Updates to This Policy
This privacy statement may be revised periodically. Any modifications will appear on this website along with a new effective date.
Questions or Concerns
If you have any questions regarding your privacy, please get in touch with us at contact@sparnext.com